Family Health

Health Visiting Services 

What does it do?

The Health Visiting Service provides information, advice and support to pregnant women, expectant fathers and parents of new babies and young children.

Health Visitors work in partnership with other children's services in the community to support families through the early years of their children's lives.

The teams will work with parents and families to identify when children aged from birth to four and their families need access to additional services.

What are the service opening times?

You can contact the Health Visitors from: 

Monday to Friday - 9am -5pm (excluding public holidays).

How can the Health Visiting Service help?

Health Visitors are able to give advice and support on physical and emotional health issues that are causing concern to pregnant women, expectant fathers and parents of new babies and young children.

They are closley linked to GP practices and can be contacted through the practices. Health Visitors undertake home visits as well as seeing parents and children at GP practices, Children's Centres and local Community Clinics.

Many of the services the Health Visiting team offer for children and families, such as Well Baby Clinics and Parenting Support, are run in partnership with the Children's Centres.

Which types of illness/medical condition does the service treat?

The Health Visiting Service delivers the national Healthy Child Programme which aims to improve the health and well-being of all children and begins in early pregnancy and for the first five years of a child's life.

All pregnant women and families with babies/children under five will be offered core health and development reviews and immunisation advice to ensure a healthy start for your baby, children and the whole family.

The Healthy Child Programme delivered by the Health Visiting team includes:

  • Ante natal contact from 30 weeks of pregnancy
  • New Baby Visit which includes Newborn Hearing Screening between 11 - 14 days
  • Review of progress at six to eight weeks of age
  • Review of progress at four months of age
  • Review of progress at eight months of age
  • Review of progress at two years of age

In addition, the service aims to provide easy access to information, advice and support when you have concerns or need additional support and may include working with and/or referring to other agencies or services to support you.

Where, when and how often are the clinics?

The Health Visiting Service offers a range of clinics and group sessions for parents and families across Bournemouth and Poole. These will vary dependant on the needs of the local community but will include for example:

  • well baby clinics
  • parenting support, 
  • under ones groups

To find out up to date information about clinics and groups in your local area, please contact your Health Visiting team.

Who can I contact to find out more?

If you live in Bournemouth

Health Visiting Locality Office for Bournemouth:

Tel: 01202 584358

Monday to Thursday 09.00 - 1.30 and Friday 09.00 - 12.30


Children and Families Administration office:

01202 584335

Monday to Friday 09.00 - 4.30

If no one is available to take your call, please leave a message and someone will get back to you at the earliest opportunity.

If you live in Poole

Health Visiting Locality Office for Poole:

Tel: 01202 584359

Monday to Thursday 09.00 - 2.00 and Friday 09.00 - 1.00

If you live in the Dorset area please visit:

Dorset Healthcare Trust - Dorset

Further Information